Privacy policy
What we collect, why we collect it, and how we protect it.
This policy explains what data MasjidDesk processes on your behalf and on behalf of the masjids that use our software. We try to write it the way we'd want to read it — short, specific, and free of buzzwords.
1. Information we collect
We collect information you give us directly — such as your name, email, and the data you enter about your masjid's members, donations, and events. We also collect technical information automatically, such as your IP address, browser type, and pages visited, to keep the service secure and reliable.
We do not collect information from third-party data brokers, and we do not enrich your contacts with outside sources.
2. How we use information
We use the information we collect to:
- Provide, maintain, and improve the MasjidDesk service.
- Process donations and send receipts on behalf of your masjid.
- Send transactional emails and, where authorized, product updates.
- Detect, prevent, and respond to fraud or abuse.
- Comply with legal obligations.
3. Sharing of information
We never sell personal information. We share it only with vetted subprocessors necessary to run the service (hosting, email delivery, payments), with your masjid's authorized admins, or when required by law. A current list of subprocessors is available on request.
4. Data retention
We retain your data for as long as your masjid maintains an account with us. When you cancel, we delete or anonymize personal data within 30 days, except where retention is required by law (for example, financial records).
5. Your rights
Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal data. You can exercise these rights from your account settings, or by writing to [email protected]. We respond within 30 days.
6. Security
We use encryption in transit and at rest, role-based access control, and regular backups. See our Security page for full details.
7. Contact
Questions about this policy? Email [email protected] or write to MasjidDesk Inc., Attn: Privacy, 123 Community Lane, Toronto, ON, Canada.