Donations
Configure Stripe, refund a donation, regenerate a receipt, and reconcile payouts.
Refunding a donation+
Open Donations → All donations. Find the donation and click Refund. Choose full or partial refund. The donor is emailed automatically and the receipt is voided. Refunds typically settle within 5–10 business days.
Regenerating a receipt+
From the donation detail page, click "Resend receipt" to email the original PDF, or "Regenerate" if the donor's name or address has changed.
Reconciling Stripe payouts+
Open Donations → Payouts. Each row links the Stripe payout to the underlying donations and fees. Export the CSV for your accountant — it's pre-formatted for QuickBooks and Xero import.
Switching to a new bank account+
Update your bank details in Stripe (Stripe Dashboard → Settings → Bank accounts). The change is reflected on the next payout. MasjidDesk doesn't store bank info directly — it lives with Stripe.
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