Help center

Announcements

Sender domains, deliverability tips, SMS pricing, and unsubscribe handling.

Setting up a sender domain+

Settings → Email → Sender domain. Add your domain (e.g. yourmasjid.org), then add the SPF, DKIM, and DMARC DNS records we show. Verification typically takes a few minutes.

Improving deliverability+
  • Set up your custom sender domain (above) — most important factor.
  • Send a regular cadence; mailboxes trust active senders more than dormant ones.
  • Avoid spam-trigger words in subject lines (FREE, !!!, all caps).
  • Encourage recipients to reply to your announcements — engagement boosts trust signals.
SMS pricing+

SMS is billed per segment (160 characters domestic, 70 for messages with non-Latin characters). The composer shows an estimated cost before you send. International rates vary — see Settings → SMS for the current per-country breakdown.

Handling unsubscribes+

Every email and SMS includes a one-click unsubscribe. Unsubscribes are honored across all non-essential channels automatically. Transactional messages (receipts, password resets) are exempt — you must keep sending those by law.

Didn't find what you needed?

Email us — every message is read by a human, usually within hours.

Contact support